She has rules, and they are visible.
Add the facts Piper may use. Pause replies at any time. When a request needs a person, Piper saves the reason and stops the automatic flow.
Clear reply rules
Piper is told to use saved business facts, avoid guessing, and ask for a person when the request needs one.
Saved work
Website inquiries keep the visitor message, Piper's reply, useful details, and the next step.
Private workspaces
Workspace records are tied to the signed-in account. Public visitors can only see their own reply with a private access key.
Human control
The workspace owner can pause automatic website replies. Requests for a person stop the automatic flow.
The plain facts
AccessSigned-in users can reach records tied to their own account
Automatic workFive inquiries at most per worker run, with three attempts at most
PauseThe owner can pause website replies from the workspace
PaymentCard details are handled by the payment provider, not saved by Piper
Phone, calendar, email, CRM, and billing connections depend on each business's setup. Example workspace data is labeled.